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Account Manager
- Singapore
- Industry Standard
- Tommy
- 0 - 1 Years of Experience
- TBD
- Responsibilities:
WE ARE TOMMY, ARE YOU? Are you a digitally-minded, proactive doer who is proud to nurture partnerships with your clients? Do you love to work with some of the best digital creative talents in the business to deliver above and beyond client expectations? Are you an enthusiastic problem solver, who thrives on engaging with all client campaigns at every level? If so, you might be the best person for this job. We are looking for a Singapore-based Account Manager to join our talented global team – someone who shares our love for creative technology, our passion for performance, and our commitment to successful delivery of award-winning projects for the likes of Netflix, Prime Video, Razer, Google, TikTok, Disney & Beam Suntory. RESPONSIBILITIES As well as advancing the strategic and tactical leadership of client relationships, the Account Manager will be responsible for identifying and nurturing opportunities for account growth. The Account Manager will liaise with the Producers team per project to keep abreast of APAC based project activities and to ensure the clients’ objectives are met during the course of delivering the best possible digital creative and campaigns. This Account Manager will be a key point of contact for both clients and the global Producers team. They must have the ability to create or act on new opportunities and maintain strong, influential, and collaborative relationships with both clients and colleagues. The ideal candidate is someone who is passionate about creative marketing and has a comprehensive understanding of how emerging technologies can add value to a client’s communications. Daily, you will be expected to: Develop a thorough understanding of our clients’ marketing objectives, strategies, processes, and preferences Work under the leadership of the APAC Managing Director & Global Client Services Director, and alongside Producers & Creatives globally to ensure the clients’ objectives are met in the course of delivery of pitches and project work Act as the main client contact and oversee a roster of client accounts with multiple project teams (across Tommy’s three office locations) Define and build effective and innovative solutions that generate measurable results Gain client alignment on project objectives, approaches, and budgets Understand the internal goals of the team and the business goals of the client Participate in strategic brainstorming, campaign development, and project brief definition where relevant Coordinate and participate in internal client-related meetings, keeping on top of clients’ projects, status, and deliverables Evaluate on-going account development and propose improvements to ways of working Work with the APAC Managing Director to coordinate and participate in new business efforts SKILLS The following skills will serve the successful candidate well: Account Management Robust knowledge of digital advertising history, social media, and trends for the entertainment industry Strong understanding of web development technologies, social content creation, online advertising specifications & design lifecycle Ability to leverage client relationships for introductions to additional businesses - Ability to facilitate communication between external clients and internal teams alongside the Producers team Ability to read film scripts swiftly with great attention to detail and pristine and useful note-taking Ability to work in a fast-paced environment while managing multiple changing priorities Ability to delegate appropriate tasks to maximise efficiency Financial Performance Understanding of objectives and target-setting, with the ability to work alongside the Business Director and Brand Partner to set and monitor these per client on a regular basis Ability to work alongside peers, account teams and superiors to develop further strategies to drive more work from clients, resulting in growth and increased financial success Leading & Developing Others Ability to communicate, collaborate and work on a team to foster positive working environments Ability to manage junior team members and contribute to ongoing learning and development QUALIFICATIONS & EXPERIENCE At least a Bachelor’s Degree and 3 years working at a digital creative agency, advertising agency, or marketing firm focused on digital; entertainment industry experience essential Seasoned experience in digital marketing strategy within an agency environment Strong portfolio of work on digital advertising campaigns and interactive experiences including web, mobile, social media activations, and video Excellent verbal, written, presentation, and interpersonal communication skills with the ability to write outstanding proposals A deep understanding and awareness of project development and experience tying project goals to business goals Strong organisational, conflict-resolution, and problem-solving skills Positive interpersonal, communication, and team-player skills GET IN TOUCH If you think you’ve got the skills, talent, and style to be our new Account Manager, get in touch with us at WorkSG@thisistommy.com. Send your CV and portfolio along with a cover letter email explaining why you are the best person for the job. We’re committed to furthering equality and diversity in the creative industry, so we’ll be especially happy to see applications from underrepresented backgrounds. Local applicants legally allowed to work in Singapore only, please. If you’re a recruiter, please don’t call us. We’ll call you.