Customer Service Specialist
  • India
  • Industry Standard
  • American Express
  • 1 - 3 Years of Experience
  • Hybrid
  • Technical Skills
Cold Calling
  • Responsibilities:
               Interested candidates share your CV at shauryaa.raj@aexp.com

Also mention your CTC, Expected CTC, NP & total experience in International Voice Process




Job Description:




Deliver to the Employees, Customer and Shareholder metrics as per goals

Adherence to quality and compliance guidelines

Ability to take quick decisions and respond to Customer inquiries




1-6 years of prior experience in international calling process(mandatory)

Customer service background

Able to work in 24/7 environment(mandatory)




Qualification:




Graduate- Any Graduate/U.G/Dropout with 1 year of experience in inbound calling(International)
Strong Interpersonal, Communication and Listening Skills.
Must possess Excellent Verbal Communication
Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations
Demonstrated Dependability/Self Motivating Skills




            

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